When something happens, call someone who's been there.
Rapid containment, expert investigation, and clear-headed coordination — across ransomware, business email compromise, insider incidents, and data exposure events. Retainer or on-demand.
What's included
Every capability you need from this service.
Triage & containment
We isolate compromised hosts, revoke compromised credentials, kill persistence, and stop the bleeding — usually in the first hour.
Forensic investigation
Scope, root cause, what was accessed, what was exfiltrated, what wasn't. Documentation suitable for legal counsel and insurance.
Eradication & recovery
Removal of attacker access, hardening of exploited gaps, restoration of clean systems and data, and verification that the threat is gone.
Communication support
We coordinate with your legal counsel, cyber insurance, and notification obligations — and quietly help you talk to clients, employees, and regulators.
Post-incident hardening
A formal lessons-learned report with prioritized hardening so the same class of incident can't happen twice.
IR retainers
Pre-negotiated pricing, an established escalation path, and a team that already knows your environment before anything goes wrong.
Is this for you?
This service fits if…
-
Something is happening right now and you're not sure who to call.
-
Your cyber insurance policy requires a named incident response provider.
-
You've experienced a 'near miss' and want to be ready next time.
-
You want a partner on retainer so day-one of an incident isn't day-one of a vendor relationship.
How we work
From kickoff to steady-state — no mystery.
Engage & contain
First call within minutes during business operations. Immediate containment to stop active damage.
Investigate & eradicate
Forensic timeline of the incident, full eradication of attacker access, and verified return to safe operations.
Report & harden
Complete incident report, lessons learned, and prioritized hardening so this exact category of failure can't repeat.
Incident Response — questions we hear
How fast can you respond?
Active clients and IR retainer clients get immediate engagement when our platforms detect an event. Non-clients in active incident: call 571-406-8816 and we'll triage within the hour during business operations.
Do you work with cyber insurance carriers?
Yes — we coordinate with your insurance carrier and panel counsel from the start, document the incident to their standards, and help you preserve coverage.
Should we get an IR retainer if we have MDR?
MDR handles most incidents at the detection-and-containment layer. An IR retainer is the formal arrangement for the rarer 'this is a major incident' scenario — confirmed breach, legal involvement, regulator notification. They complement each other.
Often paired with
Managed Detection & Response (MDR/EDR)
24/7 detection and response on every endpoint — backed by experienced analysts.
Learn moreVulnerability Management
Find weaknesses before attackers do — and close them on a schedule you can audit.
Learn moreVirtual CISO (vCISO)
Executive-grade security leadership — without an executive-grade salary.
Learn moreReady to harden your security posture?
A free 30-minute consultation is the fastest way to see where you stand and what your next move should be.
What happens next
- 1 You share what's on your plate — compliance, an audit, a recent incident, or just a feeling.
- 2 We map your situation to the controls and outcomes that actually matter.
- 3 You leave with a clear, prioritized next step — whether or not we work together.